Linked to from EHR Usability, Workflow & NLP Presentations at AMIA 2012 on the EHR Workflow Management Systems blog.
AMIA 2012: Fundamentals of EHR Usability
ABSTRACT: A current and significant challenge in the design and implementation of health information technology (HIT) is to deal with the high failure rate of HIT projects. Most of these failures are not due to flawed technology, but rather due to the lack of systematic considerations of human factors and other non-technology issues in the design and implementation processes. In other words, designing and implementing HIT is not so much an IT project as a project about human-centered computing akin to human-computer interaction, workflow, organizational change, and process reengineering. Due to the complexity and unique features of healthcare, human-centered methods and techniques specifically tailored for this domain are necessary for the successful development of health information systems such as electronic health records (EHRs). Good usable design would engender systems that increase efficiency and productivity, are easy to use and straight forward to learn, increase user adoption, retention, and satisfaction, and decrease medical errors, development time and cost. In this tutorial we will focus on teaching two methods appropriate for assessing EHR usability. After the half-day tutorial, the attendees should have a basic understanding of the usability issues in health IT and have gained skills enabling them to evaluate the usability of EHRs and related products using these methods.
AMIA 2012 Itinerary Planner
The Cognitive Psychology of EHR/EMR Usability and Workflow
EHR/EMR Usability: Natural, Consistent, Relevant, Supportive, Flexible Workflow